TERMS OF SERVICE
290TX Tours strives to provide excellent, efficient, and enjoyable service to all our passengers and groups. It is our goal to make your experience as much about the journey as the destinations we are taking you to. Our Driver/Guide will arrive at the pick-up location at least 15 minutes before scheduled departure. If you wish to have your Driver/Guide’s name and number feel free to call or text us. If they have been assigned we are happy to provide this to you. Upon arrival, they will give you a call to let you know they have arrived. Please be mindful of the departure time and the Itinerary we’ve prepared for you. Also, we ask that you abide by the following conditions for your own personal safety and pleasure along with that of your fellow passengers and service staff.
Please Drink Responsibly: We hope that you and your group have a good time while out with us but also ask that you be mindful of your own personal limits with regards to the consumption of alcohol. Be safe, drink in moderation, and stay hydrated. All wineries, breweries, and cideries reserve the right to refuse service on the grounds of physical intoxication. The Driver/Guide at their sole discretion may terminate the trip with no refunds if excessive drinking is occurring on the tour. We provide vomit bags in all of our vehicles. Failure to use vomit bag will result in a $500 vomit charge that will be due on the day of your tour. NO EXCEPTIONS.
Lost Items: Client assumes sole responsibility for any and all lost, stolen or missing personal items during the duration of the trip. Please be sure to gather all your belongings when you exit the vehicle at the end of the rental. Give us a call in the event you do leave something behind 830-456-0481. Lost items can be returned at cost of shipping + $35.00 service charge.
Liability Policy for Delay: 290TX Tours shall not be held liable for delays caused by an Act of God, authority of law, quarantine, perils of navigation, riots, strikes, hazards of danger due to a state of war (declared or undeclared), accidents, breakdown, hazardous weather conditions, and other conditions beyond the control of the company. In the event of these acts we cannot guarantee to uphold the scheduled route or duration of the trip. The company is not to be held liable in any way for a failure to maintain the schedule.